Unified Messaging
By using true Unified Messaging, all messages are delivered into one place – such as Microsoft Outlook, Lotus Notes and Mozilla Thunderbird – or over the phone using your voicemail facility.
Providing personnel with voicemail, means every member of staff can have their own individual messaging facility, called a mailbox. Once activated, normally at the touch of a button, a caller will normally be prompted to either leave a message, or press 0 for the operator, and in some cases press 1 for a mobile.
• Receive personal voicemails and faxes in Microsoft Outlook or Lotus Notes.
• View fax, Email & voicemail messages in Microsoft Outlook or Lotus Notes.
• Details include message type, and details of sender.
• Click email to have messages displayed or played.
• Save messages in Microsoft Outlook Folders
• View messages in blackberry or windows mobile devices
Unified Messaging lets you access and manage both voice and fax messages from within your email application. Unified Messaging users have the power to control how, when and in what order they wish to respond to voice and fax messages, just as they do with email messages. Heavy users of email, voice and fax messaging will experience a significant increase in their productivity by eliminating the time spent accessing multiple messaging applications. Unified Messaging is also ideal for employees that are often away from the office, giving them a single point of access for all their messages.
