As a large number of business transactions now take place via the telephone, it may be vital to ensure your critical telephone conversations are recorded. Whether you record your telephone conversations full time for compliance, or record randomly for quality monitoring.

The NEC MyCalls Call Recorder gives small to medium enterprise the same benefits advantages as a large corporation. Protecting your business by proving ‘who said what’ in a dispute may be critical and could save you time and money. Call Recording is also a good way to train future staff on call handling. The NEC MyCall Call Recorder enables you to make fully encrypted call recordings of all incoming and out-going telephone calls.

Calls are compressed at a ratio of 1GB for 100 hours of recording.

Search for and playback calls based on incoming/ outgoing telephone number, time of day, and extension number.