Support and Maintenance for the NEC 2000 IPS and Philips Sopho IPS

New England Telephone Company is one of the United Kingdom’s leading suppliers of the NEC 2000 IPS business telecommunication system. Based in the Home Counties, 30 miles north of London, New England installed one of the first Voice Over IP (VoIP) business telephone systems in the UK in 1998, and have been installing NEC phone systems (also known as PABX or PBX), voice solutions and computer integrated products such as Unified Messaging since 1994.

Over the years we have built strong relationships with companies from all different areas, ranging in size from 10 staff to over 1500. Our clients range from single to multi-site companies, we install both nationally and internationally, maintaining systems (including networks, PBX, CTI servers and more) for our customers in Hong Kong, USA, Australia, France & India.


Key Advantages to Working with Netco

  • New England Telephone Company – also known as Netco, is a ISO 9001 Registered Firm
  • Netco provide 2000 IPS remote fault flagging, remote diagnostics, remote programming
  • Netco can supply all SV8100 parts, inclusive of labour & callout charges
  • NEC SV8100 Nationwide & International Coverage
  • Free Remote Programming Changes for the NEC 2000 IPS **
  • Free Ongoing 2000 IPS Training**
  • Flexible Maintenance Packages, from 8.30am – 5.30pm Monday to Friday coverage through to 24 hour, 7 day, 365 days cover
  • Rapid Response Times – Average response is under 2 hours, average clear time 3hrs 56 minutes!
  • Technical Help Desk
  • All calls logged via Remedy Magic helpdesk software