Bonhams Auctioneers

Bonhams is not only the world’s fastest growing auction house, it is also the world’s oldest and largest auctioneer of fine art and antiques still run by auctioneers, and still in British ownership. One of the few surviving Georgian London auction houses, Bonhams was founded in 1793 by Thomas Dodd, a renowned antique print dealer and Walter Bonham, a book specialist.

Today, Bonhams conducts over 700 sales a year, more than any of its rivals worldwide. The company’s international fine art saleroom is located in London’s New Bond Street, while its other flagship London saleroom is in fashionable Knightsbridge, where sales are aimed primarily at the collectors’ market. Bonhams have nine salerooms and 22 offices throughout the UK. In addition, regular Bonhams sales are held throughout Europe, the US, and Australia.

Three 250 port telephone systems were installed by Netco in January 2004. These were installed in the three main London locations – Knightsbridge, Bayswater & New Bond Street. All three systems are all linked by 100Mb links using Voice Over IP.

The fourth and fifth telephone systems were installed in 2007 into the Hong Kong and Leeds offices – also by New England. Both offices are linked to the London offices using Voice Over IP. In 2008, Netco have installed additional VoIP systems into Bury St Edmonds, Edinburgh, Bath, Leeds and New York, and are continuing to roll out systems across the further 63 Bonhams sites.

  • 3 x 250 port Telephone systems Linked using VoIP
  • 1 x 30 User system in Hong Kong Linked voice over IP
  • 1 x 8 user system in Leeds connected via SIP
  • 1 x 20 port system in Bath
  • 1 x 20 port system in Bury St. Edmunds
  • 1 x 50 port system in Edinburgh
  • 1 x 50 port system in Knowle
  • 1 x 120 port system in New York
  • 1 x 50 port system installed in Oxford
  • 1 x 50 port system in Chester



  • IP Soft phones
  • IP Phones
  • Call Centre Agents
  • DECT Cordless Integrated Handsets
  • Full call centre software (ACD)
  • Announcement module (ACD)
  • Windows Operator Consoles
  • Fully Integrated Voicemail
  • Unified Messaging for fax, voice & email
  • Screen phones with full functionality (screen dialling, screen popping, busy lamp field status etc. working using a combination of PC, and Citrix terminals)