About Netco

Netco were established in Hertfordshire in 1994 to provide total telecommunication and IT solutions to businesses and organisations across the three counties, and the UK.

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In 2007, Netco aquired and moved into a brand new £2m facility within Capability Green, Luton, Bedfordshire. With excellent rail, air, and motorway links across the UK, it gives Netco the ability to reach most national and international destinations rapidly. The Capability Green development is 1 mile from Luton Airport, ½ mile from Junction 10 of the M1, and ½ mile from Luton Airport Parkway station, which is 30 minutes to London Kings Cross (Thameslink).

Capability Green is the premier business park of the South East of England, accommodating businesses such as Anritsu, Astra Zeneca, BAe Systems, Ernst & Young, & Interbrew.

Our Luton demonstration suite has all of the products we sell, including the full range of multimedia call centre software and Microsoft Live Communications Server.

Some of the requirements in ISO 9001 include:

  • A set of procedures that cover all key processes in the business.

  • Monitoring processes to ensure they are effective.

  • Retaining adequate records.

  • Checking our work and systems for defects, with appropriate and corrective action where necessary.

  • Regular reviews of individual processes and the quality system itself for effectiveness.
  • Our business can be broken down into five core areas:

    Business Telephone Systems

    We advise, supply, install and maintain NEC and a wider range of business telephone systems not only within the UK but also internationally in countries such as the United States, Canada, UAE, Hong Kong, India and Australia. Our customers include Lockheed Martin, Bonhams Auctioneers and the BBC. We consider our business systems maintenance to be amongst the best in the industry. We include free ongoing training and free remote programming from our UK 24 hour support centre.

    Telecommunications Consultancy

    Netco provide consultancy services to industries such as Call Centres, Housing Associations, Institutions and Charities. Each of our consultants have a minimum of 7 years experience in the telecommunication and IT industries.

    Broadband & Telephone Call Charges

    Netco are one of the few Direct BT Openreach and BT Wholesale partners enabling Netco direct access to BT’s own Order, Management and Fault Reporting systems. Netco can allocate BT resources, divert calls instantly (in the event of a fault or emergency), place and manage orders for lines, numbers and broadband. This means Netco’s customers have one point of contact for lines, billing, broadband, mobiles and telephone systems.

    This is available to Netco’s customers, at a fraction of the cost when you have to deal with BT yourself. It also saves you time and effort as you have a single point of contact with BT.

    Mobile Phones

    We advise and supply mobile phones from the four main carriers; Orange, Vodaphone, Tmobile and O2. We also offer an outsourced facility where we take the pain away of dealing direct with the carrier.

    Online Catalogue

    Allows our customers to purchase every day telecom related items via the internet.

    Over the years, we have built relationships with companies from all different areas – ranging in size from 5 to over 1500 employees.

    Our clients range from single to multi-site organisations and with one thing in common – they want to buy the right product for their business at the right price, and have the product installed with the least amount of disruption.


    Netco’s Decade-Long History with NEC

    Netco began selling NEC telephone systems in 1999, we were NEC’s first UK dealer, which makes us NEC’s longest serving UK dealer

    Netco have been NEC UK dealer of the year for the last 5 years

    Netco were Zeacom dealer of the year in 2004 & 2005 – the only year’s this award has been run by Zeacom

    Netco are the largest UK maintainer of NEC IPS Telephone Systems

    Netco maintain NEC’s own enterprise telephone system – the IPX 2400

    Netco maintain all of NEC’s own directly supported customers

    Netco maintain the UK-based telephone systems for NEC USA

    Netco maintain the UK-based telephone systems for NEC Australia

    Netco have the largest NEC installation in Europe with over 1500 extensions

    Netco installed and maintain the largest NEC total IP installation in the UK

    The NEC IPS and SV8X00 are Netco’s core telecoms products

    Netco installed and maintain the largest NEC call centre, with 1000 extensions and 200 call centre agents across 5 countries running a ‘follow the sun call centre’

    Netco have the largest NEC system running IP softphones (PC phones) – over 800 in total

    Netco stock over £1.4m NEC equipment, which means we have the largest UK stockholding – larger than NEC in the UK

    Netco have successfully installed each and every add-on product for the NEC & Zeacom systems


    Some Of Our Customers Include:

    5-49 Users

  • Acorn Homes
  • Aston Taylor
  • National Air Traffic Services
  • US Automotive
  • The Advertising Standards Board Of Finance (ASBOF)
  • 50-99 Users

  • Rada
  • Photobox
  • Royal Statistical Society
  • Reebok
  • Carewatch
  • Stringfellows
  • London Film school
  • 100-499 Users

  • Australian Broadcasting Corporation
  • Benoy
  • Tempur
  • Derbyshire PCT
  • Finsbury Business Centre
  • Goldsmiths
  • Lockheed Martin
  • Prime Location
  • Mitsui
  • 500-999 Users

  • Electrolux
  • Openbet
  • Ranstad
  • NYK Shipping
  • YMCA
  • 1000+ Users

  • Bonhams
  • Sophos
  • Mid Kent College
  • Affinity Sutton
  • Call and Contact Centres

  • Affinity Sutton
  • Bonhams
  • Sophos
  • Electrolux
  • Photobox
  • Tempur
  • Ticketline
  • Best Invest
  • Multiple Site Installations

  • Affinity Sutton
  • Sophos
  • Mid Kent College
  • NEC
  • Bonhams
  • Electrolux
  • NYK Shipping
  • Derbyshire PCT
  • Benoy
  • Rada
  • YMCA
  • London Film School
  • VoIP Installations

  • Affinity Sutton
  • Sophos
  • Mid Kent College
  • Bonhams
  • Electrolux
  • NYK Shipping
  • Derbyshire PCT
  • Benoy
  • Rada
  • YMCA
  • London Film School
  • Openbet
  • Ticketline
  • Lockheed Martin
  • Mitsui
  • Acorn Homes

  • Stringfellows

    Stringfellows is undoubtedly the most famous nightclub in the world. Stringfellows have been a customer of Netco since 1999


    London Film School


    The London Film School is the oldest-established international school of film technique in the world, Since 1956 the school has trained thousands of directors, cinematographers, editors and other film professionals now working across the globe.
    London Film School have been a Netco customer since 1998, when we installed the telephone system.


    National Air Traffic Services

    NATS provides air traffic control services to aircraft flying in UK airspace, and over the eastern part of the North Atlantic. Last year, NATS handled some 2.2 million flights carrying around 200 million passengers. NATS have been a customer of Netco’s since 2003.


    US Automotive

    The UK’s largest distributor of replacement of American auto parts for cars and light trucks, stocking in excess of 20,000 product lines. US Automotive have been a Netco Customer since 2002.


    Aston Taylor

    Aston Taylor are The UK’s Largest Recruitment-to-Recruitment Consultancy: Aston Taylor have been a customer of Netco’s since 1998.


    Axon Publishing

    Axon Publishing is one of the UK’s most creative publishing agency, they make catalogues, customer magazines, e-zines, newsletters, microsites, websites, contract magazines and all formats of client publications and contract publishing.
    Axon Publishing have been a customer of Netco’s since 1997.



    Acorn Homes

    Acorn homes is a fresh and dynamic house builder, with a proven track record and extensive experience both domestically and in the Scottish market. Acorn homes have been a customer of Netco’s since 1999.


    Royal Academy of Dramatic Arts

    The Royal Academy of Dramatic Art (RADA) offers vocational training for actors, stage managers, directors, designers and technical stage craft specialists.

    Rada is generally regarded as one of the most renowned drama schools in the world, and is one of the oldest drama schools in the United Kingdom, having been founded in 1904. Ex students include sir Richard Attenborough, Sir Roger Moore, & Sir John Gielgud to name a few. Rada have been a customer of Netco since 2005.


    Photobox

    Photobox is the UK’s leading online print company with 8.5 million members trusting them with their photos every day.
    They have key partnerships with companies such as Boots, Cadbury’s and NSPCC. Photobox have been a customer of Netco since 2006.


    The Royal Statistical Society

    Established in 1834, The Royal Statistical Society (RSS) is the UK’s only professional and learned society devoted to the interests of statistics and statisticians. It is also one of the most influential and prestigious statistical societies in the world. The Society has an international membership, and is active in a wide range of areas both directly and indirectly pertaining to the study and application of statistics.


    Reebok International Limited

    Reebok International Limited, a subsidiary of German sportswear giant Adidas, is a producer of athletic footwear, apparel, and accessories. English brothers Joe and Jeff Foster founded Mercury Sports in England, is one of the worlds leading suppliers of sportswear. Netco began their relationship with reebok in 2006.


    Carewatch

    Carewatch provides a full spectrum of care across the UK, including practical care, personal care and complex care.They work with the Elderly, those with Learning Disabilities, Physical Disabilities and Mental Health Illness, and have branches all over the country.


    Australian Broadcasting Corporation

    The Australian Broadcasting Corporation, commonly referred to as “the ABC” is Australia’s national public broadcaster. With a total budget of AU$1.13 billion annually,[3] the corporation provides television, radio, online and mobile services throughout metropolitan and regional Australia, as well as overseas through the Australia Network and Radio Australia.

    Founded in 1929 as the Australian Broadcasting Company, it was subsequently made a state-owned corporation on 1 July 1932, as the Australian Broadcasting Commission. TheAustralian Broadcasting Corporation Act 1983[4] changed the name of the organisation to the Australian Broadcasting Corporation, effective 1 July 1983.[4] Although funded and owned by the government, the ABC remains editorially independent as ensured through the ABC Act 1983. Australian Broadcasting Corporation have been a Netco customer since 2005.


    ASBOF

    The Advertising Standards Board Of Finance ASBOF collects a voluntary levy on advertising costs to fund the Advertising Standards Authority (ASA). ASBOF have been a customer of Netco since 1997.
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    Sophos PLC

    Sophos is a world leader in protecting businesses against viruses and spam. Over 25 million users from organisations of all sizes already benefit from the software. Sophos’s global headquarters are based in Abingdon, Oxfordshire, UK, the new purpose-built £32 million facility covers a total of 145,000 sq ft.

    The Queen and the Duke of Edinburgh toured the premises meeting staff during the official opening. Sophos have been a customer of Netco since 2003, Netco maintain sites in Abingdon, Boston USA, Canada & Australia for Sophos.


    Bonhams Auctioneers

    Bonhams is not only the world’s fastest growing auction house, it is also the world’s oldest and largest auctioneer of fine art and antiques still run by auctioneers, and still in British ownership. One of the few surviving Georgian London auction houses, Bonhams was founded in 1793 by Thomas Dodd, a renowned antique print dealer and Walter Bonham, a book specialist.

    Today, Bonhams conducts over 700 sales a year, more than any of its rivals worldwide. The company’s international fine art saleroom is located in London’s New Bond Street, while its other flagship London saleroom is in fashionable Knightsbridge, where sales are aimed primarily at the collectors’ market. Bonhams have been a customer of Netco since 2005, Netco maintain sites all over the UK, in New York & Hong Kong for Bonhams.


    Affinity Sutton

    Affinity Sutton is one of the largest providers of affordable housing in this country. Owning over 49,000 homes nationwide, with the merger last year of the Affinity Homes Group, and William Sutton Group, the affinity Sutton Group have been in this market for over 100 years.

    Affinity Sutton Have been customers of Netco since 2006, Netco maintain 9 sites located all over the Uk, and their call centre.


    Mid Kent College

    Mid Kent College is Kent’s largest college of higher and further education, providing one of the biggest and best ranges of learning and training services in the Southeast. From our three centres in Horsted, City Way and Oakwood Park they are well placed to offer learning right in the heart of the Medway and Maidstone areas.

    Mid-Kent College has been providing top quality education and training in Kent for around 100 years. They are well known – and well respected – in this region, and have good links with employers, local authorities and industrial, commercial and educational organisations.

    Mid-Kent College have been a customer of Netco since 2005, Netco maintain all of their sites.


    NYK

    Since its founding in 1885, Nippon Yusen Kaisha (NYK Line) has become one of the world’s leading, shipping companies, with over 1,720 Employees and 646 vessels, NYK are on target to hit annual revenues of US$20.0 billion. NYK have been a customer of Netco since 2006, Netco maintain all of their 5 UK sites.


    MOL (Mitsui O.S.K. Lines)

    MOL (Mitsui O.S.K. Lines, Ltd.) is Japanese transport company headquartered in Toranomon, Minato, Tokyo.[1] The company’s main area of operations is international shipping. Its alligator logo can be seen on containers in ports around the world, they employ 10,000 people.

    Founded as a key part of the Mitsui Zaibatsu (family-owned conglomerate) during the early industrialization of Japan, the company is now independent of the zaibatsu, but remains part of the Mitsui keiretsu(group of aligned companies).
    NYK have been a customer of Netco since 2005, we maintain their UK head office.


    Tempur

    One of the most popular suppliers of mattresses, TEMPUR material was originally based on NASA’s research[6] to develop a material that would cushion aircraft seats and improve survivability in the event of an accident. Tempur supply mattresses all over the world. Tempur have been a customer of Netco since 2005, we maintain their UK head office.


    Lockheed Martin

    Lockheed Martin employ 140,000 employees, and have business interests ranging from IT support to aircraft to satellite imagery to air traffic control systems to precision munitions. Lockheed Martin is a global company with customers around the world and partners in more than 50 countries outside the United States.

    The Corporation has five core business areas: aeronautics, information and technology services, space, electronic systems and integrated systems and solutions. Lockheed Martin have been a customer of Netco since 2008, having supplied solutions in many of lockheeds UK sites.


    Primelocation.com

    Primelocation.com is the UK’s leading website for quality estate agents and property. The site was launched in 2001 by a consortium of over 200 leading independent estate agents across the UK, who were committed to leverage their collective strength to be at the forefront of online property marketing.

    In January 2006 the company was bought by Daily Mail & General Holdings Limited as part of its strategic expansion into the online business sector. Prime Location have been a customer of Netco since their inception in 2001.


    Goldsmiths

    The Worshipfull Company of Goldsmiths, more commonly known as the Goldsmiths’ Company, is one of the Twelve Great Livery Companies of the City of London and received its first royal charter in 1327, and therefore one of the oldest companies in the world.

    Founded to regulate the craft or trade of the goldsmith, the Goldsmiths’ Company has been responsible since 1300 for hallmarking gold and silver articles. Today the Company continues to carry out this statutory function by operating the London Assay Office and also promotes excellence in the design and craftsmanship of silver and jewellery as part of a wider role in support of its craft and industry.

    With the periodic ratification of its charters, the Goldsmiths’ Company has survived plague, famine, fire and war, sustaining throughout the centuries its prime concern: the maintenance of the standards of precious metals epitomised by the practice of hallmarking.

    Goldsmiths have been a customer of Netco since 1998.


    Best Invest

    Bestinvest is a leading UK financial advisory company. The company has pioneered the concept of providing independent investment advice with discounted charges and currently manages client assets exceeding £3.7bn.

    Best invest have been a customer of Netco since 2005.


    Ticketline

    Ticketline is one of Europe’s largest and most established ticket agencies, selling millions of tickets, for thousands of events every year.

    As the UK’s largest independent ticket agent and one of the UK’s market leaders for over 40 years, they have the experience to deliver a world class service, whilst possessing a flexible, bespoke & personal approach.

    They offer a complete one-stop ticketing & event management service, including a total hardware/software box office solution, online sales (www.ticketline.co.uk), a 120 line state of the art call centre, full marketing service, ticket production/distribution, & city centre retail profile.

    Ticketline have been a customer of Netco since 2005.


    Derbyshire County PCT

    Derbyshire County PCT is an NHS organisation and was established on 1st October 2006, taking the place of Amber Valley PCT, Chesterfield PCT, Derbyshire Dales & South Derbyshire PCT, Erewash PCT, High Peak & Dales PCT and North Eastern Derbyshire PCT.

    Derbyshire County PCT have been a customer of Netco since 2010.


    YMCA London

    The YMCA is a leading Christian charity committed to supporting all young people, particularly in times of need. YMCA England supports and represents the work of 135 YMCAs providing professional and relevant services that make a difference to the lives of young people in over 250 communities.

    The YMCA reaches out to over 1 million young people each year, working with them at every stage of their lives and offering support when and where they need it most.

    YMCA have been a customer of Netco since 2002, Netco maintain many of the YMCA sites.


    Finsbury Business Centre

    Established in 1983 the Finsbury Business Centre was one of the first centres in London and has become an integral part of the local community, providing a good standard of business accommodation and services to a wide range of companies.
    Finsbury Business Centre have been a customer of Netco since 2003.


    Randstad

    Founded in 1960, Randstad is today a global leader in the provision of recruitment and HR services. With revenues in excess of €12bn they operate in more than 45 countries with 28,000 employees working from a global network of over 4,000 offices. In the UK they are a market-leading multi-specialist recruitment company.

    Ranstad have been a customer of Netco since 2009, we maintain 14 UK sites for Ranstead.


    The Electrolux Group

    The Electrolux Group is a publicly-owned, Swedish manufacturer of home and professional appliances for cooking and cleaning Electrolux products include white goods and vacuum cleaners sold under a variety of brand names, including its own Forbes Magazine says Electrolux is one of the top 5 companies in consumer durable goods, worldwide, and named it to its list of 130 Global High Performers in 2010.

    Electrolux have been a customer of Netco since 2010, netco maintain all of Electrolux systems, and multi media call centre’s in the UK.


    Openbet

    Openbet are the worlds leading provider of interactive gaming and betting solutionsOpenBet (formerly Orbis Technology Ltd) is a trusted partner to the world’s largest betting operators, including Ladbrokes, William Hill, Betfair, Paddy Power and SkyBet, and recently entered the French market through its deal with the government-backed PMU.

    Openbet have been a customer of Netco’s since 2010.


    Benoy

    Benoy is an internationally acclaimed, award-winning firm of Architects, Masterplanners, Interior and Graphic designers with a team of over 350 staff working in offices in the UK, Far and Middle East. The company has come a long way since it was founded in 1947.

    Design teams draw on their skills and experiences from around the world with projects on the drawing board, on site and open for business in Abu Dhabi, Australia, China, Egypt, Germany, Greece, Hong Kong, India, Ireland, Italy, Japan, Korea, Lithuania, Malaysia, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Thailand, Turkey, Ukraine, Vietnam and across the UK.

    Benoy have been a Netco customer since 2005.